At Mirela Vogue, we aim to deliver your orders quickly and safely. This Shipping Policy outlines how we handle order processing, delivery times, and related information.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation.
- All orders are subject to verification and product availability.
- Since Mirela Vogue accepts Cash on Delivery (COD) only, no online payment verification is required.
2. Shipping Methods and Delivery Time
- Standard shipping is handled through trusted courier services.
- Estimated delivery times:
- Within city/local areas: 2–4 business days
- Outside city/other regions: 5–7 business days
- Remote or hard-to-reach locations may take up to 10 business days
- Delivery times are approximate and may vary due to factors beyond our control, including courier delays, weather conditions, or public holidays.
3. Shipping Charges
- Shipping fees are displayed at checkout and are applied based on the delivery location and order weight/size.
- Any additional charges, if applicable, will be communicated before shipping.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can use this number to track your order with the courier service.
5. Failed Deliveries
- In case the courier cannot deliver your order (e.g., incorrect address, unavailable recipient), they will attempt redelivery as per their policy.
- If delivery fails multiple times, the order may be canceled, and you will be notified.
6. Contact Us
For questions or concerns regarding shipping, delivery, or order tracking, please contact us at:
📧 [email protected]